Return & Exchange

We are glad you chose SQUARE as your shopping destination — we care about your satisfaction. If you accepted the order, you can return it within 14 days of receiving the item.

Returned items must be

  • In new condition
  • In sealed condition
  • Complete (accessories and original packaging included)
  • Not damaged
  • With all tags & labels attached

Good to know

  • Return shipping is free. We only charge you if the returned item is defective through misuse, or if the wrong product was sent back.
  • Any free gift that came with your order must also be returned.
  • Exchanges are welcome — contact us and we'll arrange it.
  • Having trouble with a return? Call us at 0100 9686 455 (Sunday–Thursday, 10 am–6 pm).