Good questions
Where is the SQUARE head office?
16 El-Khedr Hussein St., off Nabil Al-Wakkad St., Ard El-Golf, Heliopolis, Cairo. For directions and more info, visit our contact page.
Do you have offline resellers?
Yes. SQUARE towels are stocked in stores across Egypt. Meet our stockists.
Where can I get SQUARE products?
Right here on our website, delivered anywhere in Egypt. You can also find SQUARE at our stockists near you.
Does SQUARE provide wholesale supply?
Yes, we supply wholesale at special prices depending on the quantity ordered. Talk to us about a corporate deal.
Can you customize products?
Yes, we make customized towels for bulk and corporate orders. Get in touch and tell us what you have in mind.
What zones do you deliver to?
We currently deliver everywhere in Egypt.
Do you support international shipping?
Not yet. For now we ship within Egypt only, and we are working on adding more countries.
Do I have to return the free gift when I return a product?
Yes, any free gift must be returned along with the product.
Do I pay shipping charges when I return a product?
No, shipping a product back to us is free. We only charge if the item sent back is not the one approved for return.
Can I return or exchange an item?
Yes, you can return or exchange products. See our Return & Exchange policy for how it works.
Having trouble completing the online return form?
Call us on 0100 9686 455 and a customer service agent will help. Sunday to Thursday, 10 AM to 6 PM, except official holidays.